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Terms & Conditions

Last updated: 2026-02-20

1. Acceptance of Terms

By accessing and using Creative Cult ("the Website"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Service Description

Creative Cult is an online store that sells products through its website. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Account Terms

You may browse and purchase products as a guest or create an account. If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You must provide accurate and complete information. We reserve the right to terminate accounts that violate these terms.

4. Orders & Payment

All prices are displayed in the currency indicated and include applicable taxes unless otherwise stated. We accept payment via credit/debit cards and other methods displayed at checkout. An order confirmation does not guarantee product availability. We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

5. Shipping & Delivery

Shipping methods, costs, and estimated delivery times are displayed at checkout. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery. We are not liable for delays caused by carriers, customs, or events beyond our control.

6. Returns & Refunds

EU customers have a 14-day right of withdrawal from the date of delivery for distance purchases. To exercise this right, contact us at [email protected]. Items must be returned in original condition. Refunds will be processed within 14 days of receiving the returned item. See our Return & Refund Policy for full details.

7. Intellectual Property

All content on this website, including text, images, logos, and software, is the property of Creative Cult or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Creative Cult shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

9. Dispute Resolution

We encourage you to contact us first at [email protected] to resolve any disputes informally. If a dispute cannot be resolved informally, it shall be resolved through the appropriate legal channels in the jurisdiction where Creative Cult operates.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms & Conditions, contact us at [email protected].